Book Review on the book The Underground Railroad From Slavery To Essay

Book Review on the book The Underground Railroad From Slavery To Freedom (A comprehensive History) by Wilbur H. Siebert - Essay Example Siebert’s narrative is based on a comprehensive research expanding over fifty years. The book is an interesting compilation of various forms of writings such as speeches, letters, biography as well as direct narratives. The author begins with a detailed description of the various sources - articles in periodicals, contemporaneous documents, and collections of reminiscences - that have been used to write this book. As many locals were aiding the escape of slaves, the author chronicles the events that led to the draft of the Fugitive Slave Law in 1793, by which helping slaves escape was declared as an offence. This high level of ill-treatment resulted in the deep desire among the slaves to attain freedom. At this time, they also began to hear about the favorable condition in Canada. Soon, the Underground Railroad system began to develop in Ohio, Iowa and Illinois. The author further talks about the abduction of slaves from the south and how the local people assisted in helping t he slaves escape and lead a better life in a place where they have enough freedom. The operations of the Underground Railroad were also done through innovative ways like midnight service and the passing on of cryptic messages.Slaves hid in hiding places and resorted to disguises. Committees of vigilance were formed in places like Boston and Philadelphia and supplies for passengers were also arranged. The Underground Railroad soon became a much formalized process as people took up the responsibilities of being the Underground Agents, Station Keepersor conductors. Here, the author also gives credit to those who stepped forward as Underground helpers and commends the efforts of people like Gerrit Smith and Elijah P. Lovejoy, Seth Concklin, Charles T. Torrey, Calvin Fairbank and so on. As Canada was considered to be the safest haven for the escaped slaves, author moves on to chronicle the life of colored people in Canada, where the refugees had better circumstances than what they have u ndergone.The natives in Canada were receptive and open to these refugees and welcomed them to share their land and resources. To give this compilation a comprehensive view, the author brings into light, the concepts of denial of jury, arrest without legal process and the penalties for aiding the fugitives. The author tracks the subject of Underground Railroads in terms of political aspects by looking at the rules of extradition, the demand for slave laws, slave agitation, anti-slavery movement and so on. The proclamation of emancipation of slaves as well as the repeal of the anti-slavery laws is also discussed in detail. In the end, the writer proceeds to unearth facts about the loss faced by the slave owners, the census reports on the fugitive slaves, the fugitive slave controversy, and how all this led to the Civil War that ultimately to the abolition of slavery in the United States of America. It presents a poignant account of the slaves lives and conditions and elucidates the st ruggles and the vigour with which the Underground Rail was used during the highly politically volatile environment of the times. The book is therefore a useful documentary on the growth and spread of the freedom spirit among the slaves and meticulously details the antecedent conditions that led to the great Civil War. THE ABOVE SECTION IS SUMMARY AND IS 501 WORDS OR 2 PAGES THIS SECTION BELOW IS INCLUDED IN YOUR INSTRUCTIONS Criticize or comment on each of the following about the book: †¢ Organization – The book is organized into 11chapters with each chapter dealing with a critical aspect of the Underground Railroad. The book has been organized with clarity, according to chronology as well as according to particular context. For example, the author

Communication Assignment Example | Topics and Well Written Essays - 500 words - 3

Communication - Assignment Example They are of the view that much of the information about the customers is personal in nature such as their leisure activities and family lives; that cannot be made available to all as that carries the risk of falling in wrong hands and may lead to some kind of a legal dispute in future. I am pleased to learn through your letter that the Manitoba Philanthropic Society will be holding its annual charity telethon on February 15 lasting for two days during next year. I am fully aware about the charity activities carried out by your organization to assist the victims of disaster within Manitoba province and do appreciate it. I also recognize the fact that you were inducted into the order of the Buffalo Hunt last year for your long charitable work and you greatly deserved the award. All our seasonal kitchen and cleaning staff are laid off during the winter season until April 15 each year and the resort has only a few maintenance workers during the period. Water in the resort is also turned off in winter for conservation and access roads are not plowed by then to make them usable. It is also not possible and economical to rehire workers for just two days period during the days you want to organize your charity show. However, I would like to draw your attention that some resorts do remain open all winter and Moose Horn Resort in the Riding Mountains is one of such kind. You can check with them if they are eager and ready to accommodate your charity

Example answers to Questions on Organisational Change

Example answers to Questions on Organisational Change Introduction to the Organisatiion This assignment is solved using Shore to Shore Logistics Pvt. India Ltd (STS). It is a branch of Khanna Paper Mills (KPM). The organization deals in the Logistics field. It had a number of clients who are in this field. Introduction to working Scenario STS is a transporting unit initiated by KPM and works as an intermediary between KPM and Transporters Its main task is to arrange the trucks at a reasonable cost and then follow the clients of KPM till the consignment is reached at the destination. On the other hand when raw material arrives at a port, it arranges the containers and follows the service providers till the consignment reaches its base station Amritsar. The STS has a large number of employee who work in different departments. The hierarchy of the organisation is as follows: Managing Director -> Director General Manager -> General Manager -> Sr. Manager -> Manager -> Executives. Recently it has to undergo a number of changes with respect to its functionality so that the work may be finished with greater speed. New technologies had been adopted specially in the field of Information Technology and other departments. Discus three models of Change Management. (AC: 1.1, 4.1) ADKARs Model of Change Manegement: This model was first published in Prosci Change Management Series in 1998 after researching on around 300 companies that were affecting change management. The model is sequential and cumulative in its approach. It has major 5 stages to effect change management. Awareness: It is related to the change whether there is need to change. If there is, what areas should be focussed for change. Desire: There is a lot of difference in desire and demand. Desire is an abstract and vague term that can be weaker whereas the demand has robust background of resources. Everyone should have desire to participate in the change otherwise demand cant e met with. Knowledge: It the factor that vests with the leads. The participating persons should have knowledge of the change that will be effected and the possible outcome of the change. Ability: It is the capability of change. It should be slow in action but fast in result. The strategy implementing team must be able enough to rollback the action in case the change is not successful. Reinforcement: It is the capacity to retain the position once attained. There should be break points that may be created and one breakpoint should be followed by the other on successful completion of one breakpoint.[1] Lewins Change Theory: This model is a three stage model for change management. The stages are Unfreeze: This stage is related with the change of human behaviour. It is unchangeable under normal circumstances, however the knowledge and desire to have more always has a positive relationship with the change. More you learn more you get. This stage is for changing the existing beliefs, scenarios, triggering need for learning etc. In other words, we concentrate on the areas that need to be observed and changed. Change: When we have recognised the areas and opened up the avenues for change, we can effect the change. In this stage we make up our mind to explore and learn new eras of improvement. New technology is adopted, experts are assigned to train the less trained employees. The environment is changed. ReFreeze: This stage is the final stage of the model in which the changes are frizzed for the current scenarios so that these may not affect and get affected by other factors. [2] Lippitts Phases of Change Theory Lippitt, Watson, and Westley contributed to Lewins model and created a seven-step theory. It focuses more on the role and responsibility of the change agent than on the evolution of the change itself. Information is continuously exchanged throughout the process. The seven steps are: Diagnose the problem. Assess the motivation and capacity for change. Assess the resources and motivation of the change agent. This includes the change agents commitment to change, power, and stamina. Choose progressive change objects. In this step, action plans are developed and strategies are established. The role of the change agents should be selected and clearly understood by all parties so that expectations are clear. Examples of roles are: cheerleader, facilitator, and expert. Maintain the change. Communication, feedback, and group coordination are essential elements in this step of the change process. Gradually terminate from the helping relationship. The change agent should gradually withdraw from their role over time. This will occur when the change becomes part of the organizational [3] Suggest an appropriate model of change for your chosen organisation. Discuss your reasons for suggesting the model. (AC: 1.2) Keeping in view our organisation, we suggest the application of Lippitts model. Justification: This model takes into consideration Kewins approach and extends it. On the other hand ADKAR model is also based on the same lines but is more rigid in its approach. In the concerned organisation, third parties were called from their respective fields for evaluation of the existing system and suggest changes that improve the functionality of the entire system. There were transfers from STS to KPM and vice versa. A new Vice President for Operations was appointed who introduced a number of changes to smooth the functionality. The main changes introduced were as follows: The VP stressed on the IT department with full force because this department had the potential to undergo an upliftment. Interviews were conducted for appraisals and executives were promoted. Open opinions were asked for change. Executives were called at the KPM for training. In the initial stages the employees were reluctant to go change but the management made them round in due course of time. The training was over and the executives were restored to their orginial work place. After this study was conducted and those who added much to their performance were promoted. In this way the organisation freezed the change. Strategic planning stands for planning for the long-term. Keynes said that in the long run we are all dead because a long run is composed of a number of short periods. But the time frame of this type planning in many organizations is from three to five years. Due to this timeframe, there are several challenges associated with long-range planning. These include: [4] Creating a plan that is breakthrough in its orientation. Getting all stakeholders to commit to the organizations strategies and to follow through on implementation of critical activities, and decreasing cycle time in the planning process. This sort of orientation necessitates approaches to strategic planning that involve all employees and stakeholders in the planning process and a planning process that can occur within a shortened time frame. There are a number of techniques that can be used for this purpose: Change = (Dissatisfaction)(Vision)(First Steps) > Resistance [5] The Future Search Method: This method was developed by Marvin Weisbord and Sandra Janoff of USA in 1980s. This method is for adopting System-wide strategic planning and Enabling diverse and potentially conflicting groups. To find common ground for constructive action and Finding new approaches to tough issues. The participants generally are in the form of parallel array of 88 tables and sitting 64 persons. The Time duration it takes to decide may take from two to three days. The Real Time Strategic Change Method: This method was developed by Kathie Dannemiller and Robert Jacobs of USA in 1980s. This method is useful when we have to design and implement the whole system for change and create organisation-wide alignment with mission, vision and strategy. It is limited only by size of venue and the event takes two to three days to complete. Its main influence is observed on group dynamics and Organisation development. The time it considers for implementation is Two months. The participants include mixed stakeholder group. The tables are round and can accommodate 8 persons per table. The key focus areas are the sponsors who want to tell or sell the product or is unwilling or unable to meet design principles or sponsor has no intention of implemention of action plans. The model has been used by Boeing (777 Development), Ford Motor Company, Marriott Hotels and Mobil. The Open Space Technology: This model was developed by Harrison Owen of USA in 1985 and presented in Annual international conferences on Organisation Transformation. The primary purpose of this model is creation of self-managed collaborative meetings that generate high levels of ownership and Resolving complex or conflict-ridden issues in a short period of time. Other purpose is team development and creating strong community spirit. The space requirement is limited only by size of venue and the event takes one, two or three days to complete. The implementation requires two weeks. The main participants are sponsor and consultant/facilitator (although some practitioners work with an RTSC-style design team). This model requires a large room that will accommodate the whole group seated in a circle or several concentric circles in tens. In this model emphasis is laid whether the sponsor wants to tell/sell or control the process, predetermined outcome is required, answer is already known and there is hidden agenda.The model has been implemented at The Engineering Council Diageo, Petroleum Development Oman, and Prudential [6] The organisation under consideration applied the mix of these three strategies. The sponsors are the transporters whose will is to get the most out of the pocket of the company and the executive who want to minimize the burden on the company. The transporters were reluctant to provide service as the volume of work is increased during the seasonal hours causing problems and conflicts therein. On the other hand the consignments were sometimes delayed or misreported. To overcome this problem a meeting was called and the solution developed was to implement an IVR system that took 3 months in its implementation. The solution was developed by Beas Software Solutions and is running fine. After the implementation the policy adopted was that the driver will be given an incentive of 1 Pound for calling the IVR system and penalised 5 Pounds for not calling. The IVR is capable of detecting the city from where it is receiving call and automatically throws the mails to the concerned parties. This resulted in regulation of the transporting facilities and the clients are seemed to be also happy. Task 2: Understand Issues relating to strategic change in the organization Discuss the generic background to change that exists in modern economy, and the specific drivers that motivated your chosen organisation to consider Change. (AC:2.1,2.2) World appears to be integrating economically, politically and culturally. Irrespective of the national boundaries huge developments in information, communication and technology has taken place. Ownership patters of corporate sector all over the world have become more complex like joint ventures, cross-border acquisitions etc. Global strategies have emerged in the production of goods and services, distribution and management of labour. These have had an immense impact on business activities. The world economy is now more closely interlinked and the finance has become a global resource. Ricky (2009) In the current economic circumstances organizations are facing both external and internal forces that ultimately make change unavoidable. External forces such as new work force demographics; changing expectations about quality, productivity, and customer satisfaction; and new technologies are dramatically affecting the operating environment in organizations globe wise. Internally, financial limitations, the condition to do more with less, cross-functional groups, mergers and acquisitions and empowered employees all influences organizations position to compete in the global marketplace In case of the concerned organisation, the following are the factors that lead to the change: Increase in area of operations. The organisation has opened its new offices in Canada, UK and US for procuring raw materials. There is need for more manpower to manage the tasks related to the ports. There is dire need of regularising the transport of consignments (Inbound/ Outbound). The competition in the market requires new innovative ideas to be developed. The spreading of education and awareness requires recycling of paper waste to optimize the performance and less cutting of trees. Waste Management needs restructuring. The world is fast enough and we need a centralised database to keep the transactions at one location whether these are performed in India or abroad. In the light of above facts, the organisation under consideration needs change and should adopt a changing policy. Following are some of the resources implications Human and other Capacity Requirements Human force is one the major resource that is hard to change for their natural instincts. We need to develop employees for their skills and use potential sources of these resources. Also, other capacity needs required such as internal systems, management structures, engaged partners and Network NOs and POs, and a supportive legal framework etc. Financial Requirements The finance required to implement this strategy is one of the most crucial factors. There should be proper allocation of funds required to implement the strategy. Estimate of Project Lifespan, Sustainability, and Exit Strategy We should consider a cost benefit analysis before falling into action. The timespan required to complete the project, the resources diverted and compensation of the same for the time span must be considered. Thomas (1992) Strategic Change Management Plan may only be considered complete when these components have been defined, at least in broad terms. As the project moves into change implementation, several of these components are the defined in more detail and tested in reality Task 3: Develop systems for understanding and involving others in the process of change Identify the key Stakeholders in your chosen organisation and propose systems to involve those stakeholders in the planning and implementation of change. (AC:3.1) Karen (2008) A stakeholder is a personality in business who has the greatest stake or the ability to influence the outcome of the strategy. They may break the solution even. The person may be internal or external who has the highest rank and cant be influenced by the strategic forces. Different stake holders have different expectations and can be involved in the process of strategy building in a number of ways as follows: Involve them in problem solving. Keep them up to date of standing towards corporate objectives Take actions on feedback received by them Mobilize the correct resources at the right moment to recognizethe implementation plan In order to involve the stake holders to the process of change the new chief executive officer of STS carried out the following actions; Simplification of Financial Services: For the purpose of involving the customers to the process of change the Chief Executive Officer of STS adopted a customer focused approach. The CEO simplified the ever complex financial services in terms of their understanding and it was now made very simple to understand. Now the customers know that what they are investing into and what return their investment is expected to yield at the end of the contract. Earlier customers have always been confused between the complex calculations. Now the customers are happy because they dont need any financial interpreter to understand the ins and outs of the services offered by the STS. Workforce Development: An-other very important stake holder of the organization is the employees. Mark (2005) An employee is a person whom we must rely. The intention of the employee plays a vital role in success or failure of the project. The CEO of STS took into confidence the employees. He assured more incentives and job rotation at different places to the employees for their overall development. He also made arrangement for necessary training and development programmes. The CEO arranged for their further studies with the leading colleges and IMTs so that their skill may be developed more. Creating Distinct Market Place: the CEO of the company purchased more land for having in house container and custom clearance house. It will unleash the power of the internal as well as external trade. The land will be used as a warehouse where others may also store their inventory. This will diversify the business and help in promoting the output of the STS. Critically evaluate the advantages and disadvantages of the systems you proposed in task 3a. (AC:3.3) The system discussed in the section A involved a number of persons as stake holders into consideration before in acting the strategy. The need for change in these factors is made keeping in view the internal as well as external forces. The STS was performing in the service sector of arranging the transporters for only one client that is its parent firm KPM whereas due to the volume of business being stable in one direction and to explore more opportunities for revenue earning, new eras are explored. This strategy really worked in the real time environment. The employees and govt agencies showed keen interest in the development plan and setup of a new industry in the border district where no major investment takes place in wake of war at any time with Pak. Mark (2005) The other system that the Chief Executive Officer developed was to train the workforce. The employees were addressed about the need for the change and the possible proposed changes and before implementing the change assuring them that they will not be over burdened with this new implementation. it is very essential that the workforce is capable enough to perform their duties into the new environment. For the purpose workforce was developed with rotating job descriptions and Management Development Programme was conducted by a Institute of Management Technology Ghaziabad(Delhi) to train the employees about how to respond to the change. Finally the Chief Executive Officer had to respond to the most vital reason for the change that is the fact that STS was trading with only its parent firm KPM and arranging trucks for its consignments. But now the policy has changed and diversification is desired which is possible only with the help of the employees. Along these lines media w as involved in the development of the organisational strategy that helped it in procuring necessary licences and tie ups with the govt and other agencies. Discuss how you would develop a change management strategy with the key stakeholders. (AC:3.2) Stakeholder management is critical to the success of introducing change in the organization . The more people are going to be affected by change. These may be the person who have the power to influence the current project. There are both possibilities, if the results are coming to the expectations, they will be great supporter otherwise opposers. Harriet (2005) Stakeholder Management Strategy is an important discipline that successful people use to win support from others. It helps them ensure that their projects succeed where others fail. Rob (2008) Stakeholder Analysis is the technique used to identify the key people who have to be won over. You then use Stakeholder Planning to build the support that helps you succeed. The benefits of using a stakeholder-based approach are that: We should take into confidence the stakeholders so that they may guide in a better way by their valuable opinions in times of need and keep the project on the right track. The in time communication to the stakeholders give them chance to evaluate the current and the future output of the action being implemented. In this way they can stop the wrong actions, take corrective measure and even encourage the team to carry on in case there is complete success. It builds a sense of confidence in the team. What strategy would you use to manage resistance to the change you developed in your chosen organisation? (AC:3.4) In the opinion of the researcher in the case of STS, following points are worth mentioning There will be a workflow process in order to achieve results for mutual benefits for employees and organization. There will be an Authority Process in order to direct behaviour in the interests of the organization and its participants. There would be a Reward and Penalty Process to induce people to behave in away required by the interests of the organization and its participants and / or to behave in a way making associated activity possible. As in the case of truck drivers they will be given incentive to call and penalty in non compliance. There will be a Perpetuation Process to maintain, replenish, and make adequate the quantity and quality of social and natural resources utilized by the organization and its participants. There must be an Identification Process to develop a concept of the wholeness, uniqueness and significance of the organization. This is usually accompanied by efforts to select and define clearly understood emotionally toned symbols, concepts, or other such factors which will help individual participants identify the uniqueness of the organization as a whole, which in turn automatically helps to define the uniqueness of the organization in the larger environment in which it is embedded. There will be a communication process to provide for the exchange of information, ideas, feelings and values etc utilized in all activities to the stakeholders. This is automatic through the IVR system. There must be an evaluation process which establishes criteria for and defines levels of utility and value for people, materials, ideas, and activities and which rates them and allocates them to these levels. Task 4: Plan to implement models for ensuring ongoing change Explain the appropriate models for implementing change that suite your chosen organisation. (AC4.1) Jane (1998) A model for incorporating change is defined as the overall strategy to incorporate the change into the organizational environment. A model is implemented in the following steps: Access the necessity of change Forming a powerful alliance Creating an idea for change Communicate the vision Remove barriers To incorporate the change in the environment the CEO first conducted a SWOT analysis. He recognised that the company in entering into new avenues and hence need diversification of activities. For this purpose the CEO reserved the resources that may be required from time to time for the change. The CEO also implemented the proposed model to incorporate the change. He decreased the profitability by lowering the prices for services and introduced new warehouse at nominal charges to the interested parties. Since the custom house is set up, the cycle time is reduced for the importers and exporters that started trade with its neighbouring countries like Pak. How would you implement your model(s) in task 4a in your chosen organisation? (AC:4.2) The plan was implanted into a well defined phases as: Discovery Phase: this phase involved the justification of the need for change in the organisation. The employees and other stake holder in confidence. The discovery clarified the need for change, strengths and weaknesses in the organisation. Analysis Phase: In this phase the discovered resources were analysed for their pros and cons. Simulation: A simulation of the model was performed by taking into consideration the opinions and mock transactions with the parties from selected population. Conclusions: Finally the theoretical conclusions were drawn on the basis of simulation. The conclusions were proved to be useful and the change decision was enforced. Keeping in view the changes the CEO developed a new Behavioural framework mainly focusing 8 behavioural variables which are; Think of the Goal Let the old be changed for new to take place Compensate the employees as per their activity and skill level Build a team spirit Participation in decisive actions Learn and Grow No Communication gap Speed Balance and Grip in action What improvements do you expect to achieve by implementing your chosen model(s), and how would you measure these? (AC: 4.3) In this implementation phase land acquisition was made. Govt License and other formalities were met with. New agreements were made with the parties in the same line of trade. choices of services. STS launched new and ground-breaking services. It has facilitated to change the way in which consumers can look at their retirement income. STS is providing the levels of return promised and being responsible for any risks associated with doing so it provides more certainty about levels of income for the consumer. In short as the result of the change implement by the CEO of STS the company rebuilt its brand reputation, became more customer focused, started to provide more innovative products and became more popular among the consumers and ultimately the business has grown to a gigantic extent As the part of their strategy STS also undertook an audit trail to observe the behaviour of the organisation in the market and in the employees i.e. external and internal. The analysis revealed that STS was firmly positioned within the market. Its workforce was known for their considerable expertise, innovation and clarity of communication. The external audit also helped to determine where STS was placed in relation to its competitors. This audit provided a very important vision to the decisions that were needed to initiate the change process. [1].Prosci 1367 S. Garfield Ave. Loveland, CO 80537 USA [2] Lewin/Scheins Change Theory by Ross A. Wirth, Ph.D. (2004) [3]Lippitt, R., Watson, J. and Westley, B. The Dynamics of Planned Change. New York: Harcourt, Brace and World, 1958 [4]USING REAL TIME STRATEGIC CHANGE FOR STRATEGY IMPLEMENTATION LORI L. SILVERMAN, OWNER Partners for Progress 1218 Carpenter Street Madison, WI 53704-4304 608.241.8082 (phone) [emailprotected] (e-mail) [5]USING REAL TIME STRATEGIC CHANGE FOR STRATEGY IMPLEMENTATION LORI L. SILVERMAN, OWNER Partners for Progress 1218 Carpenter Street Madison, WI 53704-4304 608.241.8082 (phone) [emailprotected] (e-mail) [6]Leiths Guide to Large Group Intervention Methods Copyright  © 2004 by Martin Leith, all rights reserved. Martin Leith Limited  · 10 Pembroke Street  · Bristol BS2 8PZ  ·United Kingdom Phone: 0117 942 2727 (+44 117 942 2727) email: [emailprotected] Website: www.martinleith.com [7]Karen Sobel Lojeski, Uniting the Virtual Workforce, 2008, pages 204Karen Sobel Lojeski, Uniting the Virtual Workforce, 2008, pages 204. Others

Improving Management Styles Essay -- essays research papers

Improving Management Styles and Their Function   Ã‚  Ã‚  Ã‚  Ã‚  In the article When the Problem is Management, author Lawrence Sawyer takes a look at the different styles that managers have in their practice, how they can better perform their functions and how they relate to the four basic functions of management. As an internal auditor, Mr. Sawyer provides some insight to these managers in helping them and their departments make better use of the tools they have and points out what basic function they are violating. This article and its basic points relate directly to the assigned 1st week’s reading in our Management 330 textbook and is an excellent example in how to relate the reading to a real life example. Ways to improve one’s own organization or their specific department in their own organization can be taken and applied as well, as this article is an excellent review on the functions of management and how they put their practices into effect.   Ã‚  Ã‚  Ã‚  Ã‚  In the article, Mr. Sawyer recalls many experiences he has had in dealing with managers of different organizations and how he has found that whatever flaws was found could be directly related to the four basic functions of management, which are planning, organizing, directing and controlling. Planning is described as the function preceding all other functions and allows a smooth and proper flow through the remaining functions by establishing objectives and goals and following procedures and rules that have been set. An excellent example was given of an audit performed for a company where a manager’s practice in governing his engineer’s time schedule was scrutinized. The manager was made to realize from his own work how he had three years of planned backlog. This was seen and accepted by the   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Management Functions 3 manager and corrective action was taken to regain control of the tasks at hand. Better planning practices were implemented to establish priorities and cut completion time expectations for his engineers. Good organization practices are described more as a counter to failure than a guarantee for success. Responsibility, auth... ...ecisions that are very routine often consume much time in getting supervisory approval and would be very easy to delegate to the agents responsibility. Also, upper level management be surprised at how interesting it would be to an ordinary agent to learn about how forecasting works and the outcomes of other reports in our department. In conclusion, Lawrence Sawyer’s assessment of the importance of the four basic functions of management and the different styles managers have in implementing them was very informative. Anyone should be able to take this evaluation and better improve their own personal management habits and styles and see how they can be applied to their surrounding work environment.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Management Functions 6 Resources Sawyer, Lawrence B. (1998, August). When the problem is management. Internal Auditor Vol. 55 Issue 4, p33, 6p. [EBSCOhost]. University of Phoenix Online Collection. Available: http://www.apollolibrary.com/srp/ubm/mgt330.asp: (2002, August 5).

Obsessions and the Downfall It Brings Upon Life

Obsessions and the Downfall it Brings Upon Life What is the first thing that comes to mind when someone speaks of obsession? For most people it is the obsession with media or someone with no life, or maybe both. Inside almost every single person’s mind is someone or something they are passionate about. Not only are they passionate about it, they are obsessed. So much that they are unconscious that their obsession be dangerous to themselves as well as others. In Lolita by Vladimir Nabokov, Perfume by Patrick Suskind and Obsession by DaMoyre, they all express different stories of obsession, but they all mainly have the same concept.Their obsession is what brings the downfall of themselves, as well as the surrounded environment they are in. For example, in Lolita the downfall is that Humbert does not know that he is being taken advantage of when Lolita asks for his money, same with Obsession, the young girl in the story is too naive to even care or know that she is being taken ad vantage for her body, not her feelings or personality. Finally in Perfume, it is evident that society would view Grenouille as someone with no life. His life and perfume are all that he cares for and surrounds himself with.For example, if Grenouille smelt a desirable scent on someone, he would do anything to get that scent even if he had to harm that person. This demonstrates that he is so tormented with his obsession that he has no care or sympathy for anyone. The protagonists in Lolita, Perfume and Obsession are unaware that their obsession is not only hurting themselves, but hurting others too. They may interpret the obsession as a sign of love, but society views it differently. What does society view it as? Society has a book of rules, and being overly obsessed is viewed negatively and as a huge problem.Also, since obsession can often be mistaken as love, it is easy for people to fall into that trap and become victims to that problem. In the three literatures, Lolita, Perfume an d Obsession, they all surround on the theme of obsession. In Lolita, it is a story of a man Humbert Humbert, who develops a strong interest in young girls or in his words, â€Å"nymphetsâ€Å". He started having a fixation with young girls ever since his love as a young teenager left him. From there his obsession with nymphets continued, until his one love Lolita completely took over his life.At this point, Humbert Humbert was willing to give her all she wanted, whether it was material things or money. In Perfume, a different kind of obsession kicked in. As a young boy, Jean-Baptiste Grenouille did not have a scent; this alone had the biggest impact on his life. As he grew older it was something he desperately longed for, as a lack of scent was found odd and unusual in his society. He was abandoned many times when he was a child, not due to his attitude or his behaviour, but due to his lack of smell. Through this experience, he developed a strong obsession of getting certain scent s and perfumes.Eventually he learned the art of perfumery and mastered techniques that no one had done before. However, what was unexpected was the limits he was willing to cross to reach his goal – even limits like murder. Finally, in Obsession, the story is about a girl who is completely in love with her man, again willing to do anything for him. She in ways many may not understand; the words she uses are almost abstract in art. Her obsession is her weakness, even her man knows it and this is what leads to her downfall. He uses her weakness as an advantage and uses it for his own wants and desires, mainly his sexual desires.When something is unnatural, it means it is altered with. For example, when we pose for a photo it is unnatural thus making the picture look a bit odd to how one sees the world. In Lolita, what is so unnatural about the obsession of the protagonist, Humbert, is the huge age gap between Lolita and him. The cause for Humbert’s obsession is one of hi s earlier lovers Annabel. She died from a disease called Typhus, which made him long for that feeling of love again. He attempts to experience that kind of love again and as he grows older, however his mentality and maturity still remained the same.Unlike most people, Humbert does not move on to the future. Instead he makes himself believe he is staying exactly where he used to be emotionally. But physically, he is a man of old age, which makes his want for nymphets really disturbing to society. Then, when Humbert met Lolita, he felt like he had found true love again and was willing to do anything to be with her. For example, when Lolita’s mother Charlotte Haze threatens Humbert with marriage or the consequence is that he has to leave their house, Humbert ultimately sacrifices his own freedom to be with Lolita. [Mrs. Haze] had left half an hour before, and getting Lo instead, I told her I was going to marry her mother. I had to repeat it twice because something was preventing her from giving me her attention† (Nabokov 72). Humbert tells Lolita that he is going to tie the knot with her mother. He is not only doing this to prevent himself from being kicked out, but because he wanted to be able to see Lolita everyday. Not only are his actions sacrificial, they also cause Humbert to lose his liberty, dignity and most importantly himself.Losing freedom could be compared to being locked in a prison – reason being is that both result in lost of free will or choice. From Lolita’s end, it is very obvious she does not seem to care at all about the marriage. Humbert says, â€Å"I had to repeat it twice because something was preventing her from giving me her attention† (Nabokov 72). Marriage was, is and always will be a special event in everybody’s life. However it seems like Lolita was purposely not paying attention and not caring, which gives a clue that she may not feel the same way as Humbert does about her.Near the end of the novel, Humbert due to his unnatural obsession goes insane when he finds out that Lolita had another lover behind his back. â€Å"On his way to kill Quilty he puts on black clothes, ‘I was wearing a black suit, a black shirt, no tie’, the classic western villain† (Quin 1998). Humbert was willing to murder for the love of his life, which society would regard as disgust. Though his love was strong for her, his actions went too far. Murder is a sin and an illicit action that is strongly condemned.In Perfume, what is so odd about Grenouille’s obsession is that he is fixated with something he longs for. Just like Humbert longed for the feeling of young love, Grenouille longed for the scent he never had. His childhood memories consisted of being passed along and abandoned because he lacked something essential that everyone else in society had. Because of this, he developed a twisted obsession with scents. Also, it encouraged him to strive towards making the ultim ate perfume to satisfy and try to fit in society. Just like Humbert, there was nothing anyone could do to stop him – even murder.Although Humbert, Grenouille and Anonymous’ stories have the same concept of â€Å"unnatural obsession†, they all have perspectives of different kinds of obsessions. For Humbert, his story may be disturbing due to the age gap, Grenouille’s is disturbing because he is obsessed with a chemical, and finally Anonymous’ is disturbing because she represents someone with no future and life. Life is a big part of us, and that is why these characters are considered abnormal in society. â€Å"Grenouille never again departed from what he believed was the direction fate had pointed him.It was clear to him why he had clung to life so tenaciously, so savagely. He must become a creator of scents. And not just an average one. But, rather, the greatest perfumer of all time† (Suskind 44). It is evident that Grenouille is committed t o his life goal. He wanted to be the God of scents, the creator, and the boss. He did not want anything else in life, which to society may seem odd. For example, since people are so used to seeing what is normal/typical, when they see a person with a disability they often stare at what is out of the norm. The same thing applies for people with and without unnatural obsessions.Society would treat people with obsessions like they are odd, and even outcast them. But what is the definition of normal and does it apply to everyone? The truth is that the definition of normal differs for everyone. Once again, society has a book of rules and the predetermined definition of normal is a person who has all their body parts, no disabilities, and strives for similar goals in life like success in areas of love, school, work, and their social life. However, Grenouille’s actions do not fall in the category of normal, therefore regarding him as unnatural and irregular. If Grenouille is the her o of the novel, his obsessions are also its informing presence† (Ackroyd 1986). Grenouille’s obsession is so strong, that it could be considered as another person, another living thing, but of course that is what makes it so unnatural. In Obsession, the protagonist who might as well be Anonymous is a young girl who is naive and clueless around the nature of love, therefore she falls in love with the wrong guy. In return, he does nothing but secretly use her for his own sexual desires, showing a very selfish act.She never realizes the truth about his feelings and continues to mourn for him even after he leaves her. â€Å"An obsessive mind, a morbid romantic, struggling between fantasy and reality I dreamed of love† (DaMoyre). The protagonist is aware of her state of tormented mind, but she is unaware of the fact that it is unhealthy for her to keep thinking about him. There are more important things for her to worry about such as work, her social life and school. Her love for her boyfriend is so deep but the problem is that he does not feel the same way.When their relationship does end, the boyfriend moves on but she stays in the same spot, looking for her next prey. Her obsessive mind does not cure, she just longs for more love, passion and inevitably pain. Although her obsession may not be as odd as Humbert’s or Grenouille’s, it is still considered an unnatural obsession to society. â€Å"The term obsession refers to images, ideas, or words that force themselves into the subject's consciousness against their will, and which momentarily deprive them of the ability to think and sometimes even to act† (Hayat 2005).The word obsessed is something we use in our everyday vocabulary especially in the teenage community. What we do not realize is that the word means much more than intended, just like the word â€Å"gay† is. These words have become trends, but they should be taken more seriously because true obsessions can be a disorder. People who are overly obsessed, especially with unordinary things should not be ignored, as it can be a serious problem. For example, Anonymous is unaware that her obsession is hurting anybody, therefore she continues and lets other take advantage of her.All three literature works are based around an obsession we do not usually encounter or hear about and because of that, the protagonists do not notice that they are harming themselves physically, emotionally, and also the people around them. In today’s world, being isolated is the worst thing because we are educated that isolation causes us to be narrow-minded and not see the other side of the world. In Lolita, Humbert isolates himself from society, especially when he meets young Lolita. He thinks old women are disgusting hags, even if in reality they are beautiful women.He isolates himself from other things in society that he should be doing. For example, most thirty year old men are trying to fulfill their g oals in work or family, but Humbert’s only goal and focus is unlike others around his age – a young innocent girl. â€Å"I think I had better describe her right away, to get it over with. The poor lady was in her middle thirties, she has a shiny forehead, plucked eyebrows and quite simple but not attractive features of a type that may be defined as a weak solution of Marlene Dietrich† (Nabokov 37). From what Humbert speaks of, it is fair to draw the conclusion that he is turned off by older woman.The reason being is since his first young love, he has isolated himself from other selections that may suit him better. For example, if a child had a choice of chocolate, vanilla and strawberry ice cream, but could only choose vanilla because he believed chocolate and strawberry were poisonous, he is then isolating himself from something he could potentially be enjoying. The same concept goes for Humbert, since isolation is consuming his life, he does not see the enjoym ent in life that others in society may. And because of that, he is unaware that he is isolating himself and also Lolita along with him.Lolita is all he ever thinks about which would prevent other thoughts that he could be thinking about, such as â€Å"What do I want to become? † or â€Å"Do I love Lolita, or the childhood memories of Annabel? † However, Humbert does not realize this and goes on being blind to what is happening to him. â€Å"Lolita, on the other hand, is all colour. Humbert thinks of her as ‘a little ghost in natural colours and as ‘the beautiful warm coloured prey’ (Quin 1998). As already stated, it is obvious Humbert spends a little too much time thinking about Lolita, and making her thousands of different meaningful poems about her.In Perfume, it is even more obvious than Humbert that he isolates himself. In Grenouille’s case, he has to work hard to get to his goal. At first when he is learning to incorporate different ingr edients and natural scents into his perfume experiments, he discloses himself from anyone and everyone. He concentrates and focuses on the perfumes and nothing else, thus hiding himself from society. â€Å"After a few weeks Grenouille had mastered not only the names of all the odours in Baldini’s laboratory, but he was also able to record the formulas for his perfumes and other scented products. And not merely that!Once he learned to express his fragrant ideas in drops and drams, he no longer needed the intermediate step of experimentation† (Suskind 92). All the skills and methods he learned and mastered in perfumery took him a lot of time, which resulted in isolation once again. He isolates himself in the laboratory to test his experiments, discover new methods to preserve scents, and come up with new aromas to put on himself. To skip an intermediate step in experimentation is probably Grenouille’s biggest achievement, and if one were to predict how long he spe nt doing so, it would be days after days of isolation from society.Of course, society does not view this as normal behavioural traits. Nonetheless what does the society book of rules say about isolation? For one it states that one needs their own time alone, but only briefly. If isolation happens, there is definitely a problem developing. â€Å"You cannot have both love and life; to demand both is to come to a grisly end† (Prescott 1986). In Grenouille’s case, this is what he thinks but is reality like that? Many successful people out there have both a life and love; it is not a big deal to balance the essentials in your life.For example Hilary Duff is now known as a worldwide singer and actress, she gets along with her family fine and although she just broke up with a long time boyfriend, she is not sad about it she does not isolate herself because she has a job to do – make music for the world to hear. In Obsession, Anonymous isolates herself thinking about he r lover, just like Humbert does. All throughout the poem, instead of expressing her feelings of the world around her, she talks constantly about her lover and how she misses him. â€Å"A trap, a cage, prison of death underground† (DaMoyre).She expresses herself trapped in a cage just like being in a prison of death underground. She is being suffocated like a prison underneath his love and she pulls him with her. She is isolated from society, and as a teenager she is supposed to have a future for herself, but apparently does not seem to have one. Again, she is aware of herself being isolated and isolating her lover, but what she is unaware of is that it is unhealthy to both her and her lover. Instead of keeping him by her side, knowing he is not cheating or whatever she is trying to prevent, she is making their relationship go downhill.What is the difference between love and obsession? Love is when you are passionate about something or someone and appreciate them for what they are. Obsession on the other hand is love except it is on an extreme level in which that something or someone is the only though in your mind, the only thing in your life. There is a thin line between love and obsession, and it is very easy to mix the two around and maybe possibly mistaken one for the other. Humbert thinks of Lolita as a lover, and would probably never classify himself of having an obsession with her.Most people are unaware that they are crossing the line just because it is hard for them to distinguish the difference. Humbert has been a person trapped in an obsessed world all his life, even with his first love Annabel. They were young and naive and therefore experimenting with young love, but even when she died he had memories of her. He never threw away those memories until he met Lolita. For most people, although it is painful to have someone you loved pass away, but one would mourn over it, and then move on because there are bigger things out there in this world. However Humbert did not seem to believe this. Lolita, light of my life, fire of my loins. My sin, my soul. Lo-lee-ta† (Nabokov 9). Among the first few lines of the book, it feels like Humbert just stepped over the line to obsession because books usually start pleasantly setting the image for the reader. However he displays a selfish impression and talks about his love without being kind to the reader and explaining what is going on. Oftentimes, people would say, â€Å"I love ice cream† or â€Å"I really love this song†, but do we really mean it? Do we really love that song? Sometimes it so happens we do, but people are misusing the word love.What does love mean by the society’s book of rules? Well for one, it is a word that is mainly used for a person that you have been in a relationship for some time. It only makes sense to use it for someone you truly care about, not something that is just going to be another phase in life. But that is when obsession ki cks in, once you truly love someone it is really close to becoming that obsession you never wanted to encounter. The definition of obsession is just a step higher than love; it is not that far away which is why obsession is taking over the protagonists in the three literature works so easily. Humbert refers to Lolita’s â€Å"tender, mysterious, impure, indifferent, twilight eyes† and to the â€Å"smoother, tender bloom† of her (Pifer 1999). It is obvious that as lovers, it is nice when one compliments another to make them feel better and have a day full of enjoyment. But Humber again goes far out on it, and describes her like she’s a flower or animal that he uses for pleasure. He describes Lolita as the love of his life, but does he really love her or is it more than that? He does not just love her, he is obsessed and it is evident that not even he can stop himself.But because he is so obsessed, he is treating Lolita in a way that a young girl should not be treated like, he is making her experience things she should not be experiencing until she is a fully grown adult. Of course due to his desire to satisfy his sexual wants, he does not care about anything else, just Lolita and her tender young body. Instead of relationship, Grenouille in Perfume has a strong passion to search for the perfect scent since he was deprived of a human odour. It is true that most people have a strong passion for something.For example Craig Kielburger had a passion for helping others, which is why when he was only at the age of ten saw a newspaper about poor families in Africa, and desperately wanting to help, created a well-known organization â€Å"Free the Children†. When one is passionate about something, they will do whatever it takes to reach their goal. This is what Grenouille is like, but instead of being just passionate about something, he becomes obsessed which is how he brings the downfall upon himself as well as others. As his obsession grew deeper and developed stronger, he brought the downfall of others by murdering them one by one for their odour.When he was born and knew he was different from what the rest of society was like, he stepped over the line to obsession. He spent a majority of his life in the lab just trying to reach his ultimate goal, was creating the perfect scent doable? What does society view the word â€Å"perfect† as? The word perfect is used in our everyday vocabulary, but again it is misused as the word â€Å"love† is misused. â€Å"Nobody is perfect† is the famous phrase you hear, because it is true, we were created as human beings to sin and make mistakes, so knowing this, it is true Grenouille’s goal is unreachable. As he came out onto the street, he was suddenly afraid, for he knew that for the first time in his life he was giving off a human odor† (Suskind 151). He creates a human odour for himself so he can finally fit into society and be a normal perso n, but is that what he is? Throughout the whole book he seemed so desperate to find that scent that he was obsessed and over driven about it, that in the end trying to be normal is not normal. â€Å"It was the fresh odor of the approaching day, of the first daybreak that he had ever known in freedom. That odor had been the pledge of freedom.It had been the pledge of a different life. The odor of that morning was for Grenouille the door of hope. He guarded it carefully. And he drank it daily† (Suskind 129). Grenouille now was so in love, so obsessed with odours and scents that he guarded it like it was money. In every society, money seems to be the base of everything, it meant power and high status, however, Grenouille does not care. In his world it seems that perfume is everything, scent is everything and having an odour is everything. He is so unaware that he does whatever it takes to fit in society, even committing the act of murder.Does Grenouille just love his job as a pe rfumer or is he infatuated to believe that he had to prove to everyone that he is just like everyone else? As Perfume continues, a story of a murderer, he becomes insanely obsessed, crazy and mad to murder every woman who had the scent he was looking for that instead of working hard to be successful, he murders to come to his success. Throughout the whole story of the poem Obsession, the protagonist thinks she is in love with her lover and that she cannot live without him because she loves him so much. What she may not realize is that she has crossed the border of love and into her obsession.Her unawareness makes he think that it is a norm for over love for another in a relationship. The truth is love is a complex thing, but not as complex as she depicts it as. â€Å"And thought, ‘His face shall be my last vision when I die’† (DaMoyre). She pictures her future but not about how happy she will be and how successful she will be, but that the image of her lover†™s face will be her last vision. If anything is obsessive, this statement she makes wins it all. Anonymous is young and she is inexperienced, because of that she has no idea what she is doing, and all the things she does not notice herself doing.However the things she does not notice such as her unawareness of obsession seems all a little unrealistic although it does happen. A love relationship is something that should not be complex especially at a young age, because it takes away from the important things such as family, friends and school. In the poem, it does not mention anything about her family, friends or education; her world only consists of herself and her lover. As the definition of obsession was stated before, her life fits exactly into the definition.She is not exposed to society but since her lover does not even love her, he might tell his friends about the story, and his friends posing as society would look at her an insane and mad human being since she is again view ed as someone who is not normal. Instead of making her boyfriend love her, she makes him dislike her more and more which will hurt herself in return because she suffocates him emotionally so much. Unawareness is not only causing one’s emotional distress over the differences between love and obsession, it causes them to not even realize the condition they are in such as isolation and a strong unnatural love.Humbert’s unnatural love in Lolita is finding girls too young for him, he works hard detaching himself from society thinking about Lolita and not conscious that he is possessed by thoughts about her. A similar thing happens to Grenouille in Perfume, he detaches once again himself from society for society, in other words his aim to reach the goal of the perfect scent is to satisfy society’s outlook on him and to fit in it as well. He becomes obsessed unknowingly, but because his obsession is so twisted and odd, society views him as someone who is different.Fina lly in Obsession, Anonymous is unaware that her love for her lover is pushing him farther instead of closer. In all these literature works, one thing they have in common is that their obsession hurts others as well as themselves physically and emotionally and they are unconscious of it happening. Because of that, the characters suffer thinking that they are satisfying others but in reality, they are just hurting them which is opposite of what they wanted to do in the first place. Thus being unaware of the problem is worse than being conscious of it. In terms of obsession vs. ove, there isn’t a major difference in the three characters because they all cannot distinguish between the two. However there is some kind of difference to when readers discover their unawareness. For example, Humbert only had obsession in his life since his first love in his life, and for Grenouille, it started when he realized people were abandoning him due to his lack of smell. Finally, for Anonymous, it all starts when her boyfriend leads her on and she falls for the trap of his invisible love. Obsession does not only exist in storybooks, but they also exist in the real world.It’s happened to young kids, teenagers and adults. Let’s face it, it has happened to the vast majority of everyone. First, learning that your inspiration is a person or object, and then loving them so much, one would do anything to fulfill their desire associated with them. Finally, obsession rises and nothing can stop their love for that person or object. For example, a Chinese actor named Andy Lau had an obsessive fan. It seems nothing out of the ordinary but this particular obsessive fan had a father as a reporter and demanded to get a signature and photo from her favourite actor.However, when the father failed to do so, not only was he disappointed, but he was so disappointed and did not want to disappoint her daughter he committed suicide. The moral of the story: the media brain washes u s into thinking that being the rich and the famous is the only goal in life thus why obsession exists today. Humbert, Grenouille and Anonymous are just like the daughter and father have an unawareness of their obsession with something or someone leads them to their downfall.The story also proves that an obsession of one person does not just affect themselves, it affects the people they care for and the people that they influence everyday. Works Cited Ackroyd, Peter. â€Å"Patrick Suskind. † Contemporary Literary Criticism. 1986. Adams, Robert M. â€Å"Patrick Suskind. † Contemporary Literary Criticism. 1986. Barber, Charles. â€Å"The brain: a mindless obsession. † The Wilson Quarterly 32. 1 (Wntr 2008): 32(13). General OneFile. Gale. Markham Public Libraries (CELPLO). 26 May 2008 . Hayat, Marc. â€Å"Psychoanalysis: Obsession. † Large Print Press 24 May 2008 .Pifer, Ellen. His monster, his nymphet: Nabokov and Mary Shelley. New York: Cambridge University Press , 1999. Prescott, Peter S. â€Å"Patrick Suskind. † Contemporary Literary Criticism. 1986. Simon, Schama. â€Å"Patrick Suskind. † Contemporary Literary Criticism. 1986. Quin, John D.. Nabokov's World. New York: Penguin Books, 1998. Updike, John. â€Å"Patrick Suskind. † Contemporary Literary Criticism. 1986. Annotated Bibliography Ackroyd, Peter. â€Å"Patrick Suskind. â€Å"Contemporary Literary Criticism. 1986. This author writes his opinion on Patrick Suskind’s novel, Perfume.It is written in an encyclopedia format where they critique an author’s works. In this critique he describes the setting and idea of Perfume that it’s a story about odour and the whole surprising fact that Jean-Baptiste Grenouille does not have a scent at all. I took a quote from this author’s critique and it helped proved my point which was that Grenouille’s obsession is so strong that it has a separate presence. It is relevant to my essay be cause my thesis is to prove that they are unaware of the character’s obsessions. Hayat, Marc. â€Å"Psychoanalysis: Obsession. † Large Print Press 24 May 2008 .The author is writing what the definition of obsession is in an online journal and article. Many people are not aware of what obsession is because everyone may have a different definition. However, society will always portray one definition of obsession so I took a quote that defined the way society viewed obsession. It is relevant to my essay because one of my arguments is obsession vs. love. Lehmann-Haupt, Christopher. Nabokov's World. New York: Penguin Books, 1998. Christopher Lehmann-Haupt wrote a very long and intriguing critique on Perfume, however I found no use for it.It talked a lot about how we feel sympathy for Grenouille’s character because he was born destined to have no scent and to ultimately be a killer. It didn’t really help me because it didn’t support my thesis nor any of my arguments. Pifer, Ellen. His monster, his nymphet: Nabokov and Mary Shelley. New York: Cambridge University Press , 1999. This author compares the monster in Mary Shelley’s book Frankenstein to Vladimir Nabokov’s novel Lolita. In the comparison, she describes Humbert indirectly as a person who may be questionable about his love for Lolita. He almost describes her like an object or animal in the quote I found.It is relevant to my essay because it fits right in to my argument of obsession vs. love and whether or not he knows the line between it. Quin, John D.. Nabokov's World. New York: Penguin Books, 1998. This author talked a lot about Humbert’s obsession with nymphets. He talked about Humbert’s feelings when he went and decided to kill Lolita’s other lover. I took a quote from it which described how far Humbert was willing to go for love. This source is relevant to my essay because it shows the unnatural obsession of Humbert which is again one of my arguments.

Porters Force Analysis On Leisure Cruise Industry

The universe economic system has been engulfed by strong international competition. Porter has argued that scheme equates how any steadfast competes against others in its concern. He argued that scheme is non merely a series of theoretical accounts at the corporate degree of scheme. The scheme includes analysing possible entrants, providers, purchasers, replacements and rivals. He describes the competitory forces determining an industry in his six forces theoretical account of industrial competition. By analysing the forces, one assesses the forces driving competition in an industry and evaluates the odds of a house successfully come ining and viing in an industry. The forces are includes: possible entrants with their menace of entry, providers with their bargaining power, purchasers with their bargaining power, industry rivals with their competition among existing houses, and replacements with their menace of utility service or merchandise and. Government engagement is another force that affects any industry[ I ]. The full leisure industry is composed of bomber industries including gambling, sail, lodging, athleticss installations, travel and touristry and vocational ownership. Cruise is one of the fastest turning sectors in the leisure industry which ensures that people basking their holidaies get conveyance installations. Under this sector, the companies which largely operate are transporting companies which transport people in leisure from one topographic point to another. The companies include AIDA Cruises, Celebrity Cruise, Cunard line, Disney Cruise Line, Holland American Line, Ocean Village, Princes Cruises, Royal Caribbea International and Seabourn Curise Line. All these named operate in Florida under the umbrella organic structure Florida-Carebbean Cruise Association ( Maya, 2010 )[ two ]. This is an industry of merriment characterized monolithic investings. Taking Ocean Village as an illustration of companies stand foring the full industry, this research paper will analyse the six po rter forces that affect the industry[ three ]. Buyers and dickering power In the industry, purchasers are traveler traveling for vocational Tourss, leisure activities and all that pertains to fun. Buyer power is the capableness of purchasers, their agents, and clients of the industry to act upon the monetary value charged and footings of purchase. If purchasers ‘ power is high, so the net income borders of the houses runing in the industry tends to be low. If the purchasers are organized and are few, so their power is high. The industry whose purchaser power is high tends to be unattractive to new investors since the realized net incomes are usually low ( Peng, 2009, p. 42 ) . In this sail sector of the leisure industry, purchasers are few and be given to be organized. Therefore, Ocean Village Company feels the force per unit area of good organized purchasers who have high-bargaining powers. The industry represents purchasers from higher economic and societal category who can form and inquire for their rights in the industry. They are willing to pass their money for leisure services therefore do non see much impact on pricing every bit long as they get choice services. Ocean Village Company has tried to include some other services to do any ocean trip successful and pull more clients. These include the wellness installations provided within the company and adjustment characteristics offered to travellers. Potential entrants and entry barriers When a company and industry in general, is doing net incomes, other investors think of embarking into that industry so that they enjoy the net incomes realized. This creates a inquiry of how the incumbent houses within the industry attempt to make barriers for new entrants. The executives of the industry attempt to make barriers even if it means passing some money on the same undertaking[ four ]. If the current houses in the industry can maintain possible entrants at bay, the full topic of competition and its impacts on the incumbent houses ‘ net incomes become moot. The menace of new houses to come in an industry is low if the incumbent houses have high powers to act upon monetary values, control resources and determine the nature of competition within the industry. In Florida, the industry has organized its houses and formed an association to cover with such affairs. The association, Florida-Caribbean Cruise Association, protect the houses from any external entrants every bit much as possible. It has partnered with the authorities to put high criterions for any house that wish to come in into the industry. This makes possible investors be scared off from come ining such a market hence the industry can be classified as basking the powers to protect its current signifiers from the possible entrants. Suppliers and their bargaining power Supplier power is the capableness of sellers to make up one's mind the monetary values and footings of supply. Suppliers include sellers of labour, natural stuffs, and capital goods. If their power is high, so the net income borders of the incumbent houses tend to be low. Such low net income borders make an industry unattractive to possible entrants. The being of many providers indicates low provider power, and frailty versa. Firms in the industry rely on many supplier classs to carry through its services. The major providers of the industry are those that supply fuel to houses in the industry. Shell Company[ V ]is the chief provider of fuel in the industry but there are other possible companies which can provide. Ocean Village Company has entered into understanding its providers on footings of sale which are non altered till the understanding period expires. Substitute merchandises and services The handiness of replacements for an industry ‘s merchandises and services alters the power of the incumbent houses. As the handiness of replacement merchandises and services rises and the easy of replacement additions, the power of incumbent houses to command monetary values and footings of concern diminutions. In the instance of this industry, the replacement might be air hose conveyance, rail and route. However, they do non supply the intended services the purchaser wants when taking. Cruise industry provides diversion installations, good environment in H2O and others that a individual on leisure activities needs. This makes the industry enjoy limited replacement merchandises and services. The power of the houses runing in the industry is hence high. Rivals and competition Competitive competition is the extent to which houses respond to competitory moves of other houses in the same industry. In some industries like sail industry, â€Å" gentleman ‘s understanding † exists whereby houses respect one another ‘s market niches and follow a â€Å" unrecorded and allow unrecorded † scheme ( Ireland et al, 2008, p. 82 ) . The industry has formed an association which deals with such issues as competition and unwanted behaviours within the industry. This reduces competition and competition within the industry doing the companies operated in a friendly mode. They are associated to supply better and quality clients to leisure clients and there is no demand to vie in the disbursal of the industry and consumers. In other sectors within the larger leisure industry, a â€Å" dog eat Canis familiaris †[ six ]thought prevails, cutthroat competition is the regulation and competitory moves are smartly encountered. This happens in hotel bo mber industry since many houses exist here. Government engagement This is another force, although non normally talked as, which influences any industry. It is a demand for the houses in any industry to follow with all authorities ordinances including enrollment, paying revenue enhancements and be responsible to the environment. Government engagement determines the profitableness of an industry. Sometimes, the authorities comes in to protect its consumers from development by houses in any industry[ seven ]. They can make up one's mind to command monetary values and quality of services offered. The sum of revenue enhancement charged besides reduces the company operating in that industry ‘s net incomes. It can be realized that in Florida, the authorities ensures that the safety of crewmans is maximal and the quality of services offered is optimum. Since the house operates in H2O, it is supposed to keep high criterions to protect the environment, H2O in this instance. Harmonizing to Kassing ( 2006 )[ eight ], Government provides substructure for all commercial diversion and touristry endeavors. However, the authorities engagement in this industry is minimum. This is because the industry does non offer basic trade goods which would do the authorities intervene to command monetary values. The company enjoys authorities protection from sea challengers. The demands the authorities has put in footings of new entrants are excessively affecting doing the industry one of those that are difficult to come in into by new companies. Decision The forces determine profitableness of any industry as they influence the costs, monetary values, and needed investing of houses in that peculiar industry. Buyers power influence the monetary values Ocean Village Company and any other company can bear down. It besides has an influence on investing cost since sceptered purchasers asks for expensive services. Supplier ‘s bargaining powers influences input costs like fuel. The competition influences monetary values and viing costs. On the other manus, entry menace bounds monetary value charged and makes incumbent houses invest to avoid it ( porter, 1985, p. 7 ) . The Florida based companies runing in the sail industry formed an association, Florida-Caribbean Cruise Association, which has changed the industry construction. They agree on how to carry on concerns, how to make entry barriers and common characteristics to follow so as to fulfill their clients in Leisure-Cruise industry. It is a strong association of houses that have ma de the industry one of the popular in Florida and profitable.

Advertising in Pharmacueticals essays

Advertising in Pharmacueticals essays The Misleading Truth About Pharmaceutical Advertisements Is a patient at liberty to diagnose his or her own affliction? If so, are they also qualified enough to know the right medication and take into consideration the drugs adverse effects? With the recent onset of direct to consumer advertising for prescription drugs, this is becoming the case. In 1994, expenditures on direct to consumer advertisements were about twenty-five-million a year. By 1998 that figure changed to about 225 million (Sasich 2). Turn on the TV, there they are. Open your favorite magazine, there they are again. Listen to the radio, congratulations, youve found another ad for the latest prescription drug. Rush down to your local physician and life will be perfect, right? Do these advertisements have a place in healthcare, where they could be potentially dangerous? Although educating the public about treatment options is not a bad thing, these advertisements are misleading the public into unnecessary treatment. We first have to look at what an advertisement is intended to do: persuade. Advertisements for prescription medication are not only persuading the general public to get the treatment, they are telling them that they have the affliction. This is increasingly damaging in cases where the affliction is somewhat subjective, such as depression. Im sure that every normal person has at least once in theyre life felt sad or depressed. This does not mean that there is a problem that would require medication. But advertisements are telling them that they do. If a patient feels this way, take this, everything will be perfect and the patient will unquestionably feel happy. Take this pill and problems will disappear faster than a hamburger at Weight Watchers. This is not the case. Advertisements are not selling the remedy; they are selling the affliction, and promising that your lifes problems can be whisked away in one convenie...

11 Signs You’ve “Made It” in America

11 Signs You’ve â€Å"Made It† in America Have you been plugging away nonstop, gunning for success, for years? Maybe you’ve been trying really hard to be the big shot you know you can be, but you just aren’t sure when you can take a moment to rest on your laurels and give yourself a pat on the back. Here are a few signs that you’re well on your way to- if not already- living the new American Dream.1. You have a job.Don’t discount this accomplishment in today’s economy- particularly not if you’re still in your twenties. As long as you’re on that ladder somewhere, and can pay your bills and health insurance, rent your own space, and feed yourself decently healthy food, you’re well on your way. Being able to take care of your own basic needs is not to be undervalued.2. People respect you.You’ve gained respect the right way, by proving yourself to be trustworthy, decent, honest, and a good listener. More than that, people listen to you when you speak and value your o pinions.3. You have hobbies.Hobbies mean you do more than just drink your paycheck and waste time with your friends. They mean you have enough leisure time in addition to your career to pursue other, non-work-related passions. Congrats, you’re becoming a whole person.4. You can travel.If you can afford to take a trip without breaking the bank- a real vacation, then you’ve made it. If you can take multiple trips per year, some abroad, then, well, you’re totally living the dream. And if you can fly first class?5. You have goals.Whether career, personal, or material, you’ve got end points and milestones in mind and are constantly working towards them.6. You own stuff.Do you own your apartment or house, or a car? Either way, no matter how fancy, you’ve really gotten to a majorly mature and successful place. Congrats!7. You can afford stuff.You’re not in a blind panic about how you’ll afford retirement or your kids’ private school o r college education. You might not have it all sorted out, but you have a plan, and you’re saving away as much as possible.8. You have money in your accounts.It’s hard enough to live paycheck to paycheck in your twenties. It’s even harder to break out of that habit and carry a healthy balance month to month. If you have more than $7k in your checking account, you’re basically killing it. And if you have over $30k in your savings, you are doing extraordinarily well.9. You have a second home.If you have a holiday home, no matter how rustic, you’re already in the elite set of second-home owners. You own â€Å"luxury real estate!† That’s huge!10. You can pay for stuff.If a new gadget comes out, or you want to take a weekend trip, or pick up the tab for a group dinner out, you can do so without tons of hemming and hawing. You never have to go to the ladies’ room to check your bank balance on your phone- you just lay down that cash w ithout cringing.11. You shop at the fancy grocery store.If you can do regular shops at Whole Paycheck, then you’re really doing well in this world. So buy yourself that eight dollar juice and walk smugly through the aisles. You’ve really made it.

Case Study A Global Investment Marketing Essay

Case Study A Global Investment Marketing Essay A global investment is a difficult mission that requires the assessment of different aspects of potential opportunities in different countries. Moreover, needs serious examination and analysis of success and failure probability. The purpose of this paper is to study the strategy of Etisalat, the United Arab Emirates (UAE) telecommunication company in the Saudi Arabia market as Mobily. Moreover, description, cause and effect of that strategy will be discussed at understand Saudi’s economy and to identify the total investment in the mobile sector. In addition, an attempt to examine the performance of Mobliy and the obstacles it faced was made. A specially, the difficulty it faced when it started the business in the Saudi market while trying to catch a part of mobile phone market share, managing its business and communicating with its mother company in the UAE. To overcome these obstacles, Mobily created new services for personal and companies to add value for its subscribers to achieve its strategy target. To explain its success in Saudi’s market, some business information will be discussed evaluating its strategy. Table of Contents: 2- Etisalat’s globalstrategy 3-SAY GOODBYE TO THE MONOPOLY 4-Mobily Ownership Structure 5-Mobily Objectives 6-STRATEGY 7-HAJJ EFFECT ON PROFITABILITY 8-INFRASTRUCTURE 9-Effect of macro-environmental and micro-environmental on Mobily’s marketing mix 2- Etisalat’s globalstrategy Etisalat is the largest Arab telecommunications firm in the Middle East, with 63 million customers and has launched the most advanced services to the area.( http://www.etisalat.ae) Etisalat’s strategy is anchored in expanding in international markets and being able to be one of the top-10 telecom’s service suppliers in the world. To execute this strategy, Etisalat attempts actually to create the retail of mobile devices around some states in Africa, Asia and the Middle East as Saudi Arabia and Egypt because thes e countries have shown an increase in GDP, great increase in population and unemployment and Etisalat try to present telecom services and solutions which add value to consumers and facilitates perfect deal with technology. 3-SAY GOODBYE TO THE MONOPOLY In 2004, the only mobile operator was Saudi Telecom Company (STC). At the same time, the mobile penetration rate just was 40%,and there were only 9.2 million customers. When Mobily entered Saudi market in 2005, broke the monopoly. The liberalization of the Saudi Arabian telecommunication sector caused the penetration rate to rise to 109% in 2007, to  assure  of 50% for customers growth. Mobily paid 3.46 billion USD to have the second mobile license in KSA in 2005. Mobily was successful in covering most of Saudi Arabia’s land with the GSM coverage 97% of populated areas. It was also the first mobile Saudi operator to  initiate  value-added services such as location-based services (LBS) and MMS. 5-Mobily Objectives To be the best work environment in the KSA by caring for their employees. To be Number One at enjoyment their subscribers. To sustain leadership in data applications and services 6-STRATEGY Mobily is successful attainment its long term vision: to change from a pure mobile operator to a multi-functional telecom operator in KSA. Mobily was granted approval by CITC (Communication and Information Technology Commission) to attained 96% of Zajil International Telecom and 99.9% of Bayanat Al Oula which has a WIMAX license, two data service suppliers in KSA in 2008. Mobily is managing the cost of existing operations when its purchase of a 66.6% stake from the Saudi National Fiber Network (SNFN) which substitutes the use of STC’s international gateway network. The incomes of the SAR2 billion capital increases are used for funding or upgrading. (http://www.mobily.com.sa)

CRJ311 Week 1 assignment Essay Example | Topics and Well Written Essays - 750 words

CRJ311 Week 1 assignment - Essay Example As the technology becomes more sophisticated throughout the society, the public has developed higher expectation on forensic technology capabilities. Greater public knowledge on forensic science has led to increasing the demand for forensic evidence in several police investigations thus inflating the workload for crime laboratories (Schweitzer & Saks, 2007). To my opinion I believe that the CSI effect is a legitimate concern because it influence the perception of the public and the legal team on the type of investigations carried. In essence, several aspects of crime shows have been criticised to be unrealistic. For example, the show characters not only get involved in the process of crime scene investigation but they also engage in conducting raids, pursuit, arrest and interrogating of the suspects and solving cases. Not all these responsibilities are for the forensic scientist, but they fall under the docket of uniformed officers and detectives. Moreover, if crime scene investigators process a crime scene it will not be appropriate get involved in the examination and testing of the collected evidence from the scene, as it would compromise the impartiality of the scientific evidence gathered. In addition, real investigation of the fingerprints and DNA data is occasionally unobtainable, and if they are available, it takes several weeks to process. Whereas the television crime scene laboratories usually get and process them within few hours thus making the whole show unrealistic (Tyler, 2006). Several researchers in forensic science have always described the shows as â€Å"high-tech magic† because the results that they give are instantaneous and accurate unlike in the real investigation. A forensic scientist Mauriello Thomas stated that 40% of the scientific techniques depicted in the shows do not exist. Moreover, the use of unrealistic techniques in

Strengths and weaknesses of Wal-Mart's entry strategy into Mexico Coursework - 1

Strengths and weaknesses of Wal-Mart's entry strategy into Mexico - Coursework Example This is the reason why Wal-Mart decided to move south of the United States to Mexico. When one understands how this move came about, the strengths and weaknesses are easily distinguished. The strengths that can be accounted here included the already known name of Wal-Mart which spoke volumes about the kind of trust and confidence that the American consumers had in this retail giant. Also the everyday low pricing mechanism, and the highly efficient operations with state of the art logistics spoke at length of how Wal-Mart had made its name as a benchmark within the American retail spheres. This was the era of early 1990s when Wal-Mart had made a decision to explore the Mexican market. It teamed up with one of the already established retailers – Cifra, so that assistance could come in handy for both the chains. They decided to launch supercenters which would sell groceries and general merchandise. Wal-Mart had a win-win situation because it was entering into a completely new mar ket and its operations within the United States had taught it that diverse customers can be served well, if there was a proper hierarchy within tasks and when operations were handled amicably. Thus the strengths for Wal-Mart depended a great deal on how it entered into the Mexican markets and created a name for itself all over again. Even though it was renowned in the United States, the slow down in the home country meant that Wal-Mart had to come up with something different and new. This could have only taken place with entrance within a new zone, yet being attached with the United States in one way or the other. Mexico is a neighboring nation of the United States and hence there were fewer risks involved for Wal-Mart because the region was more or less the same. With these strengths, came the weaknesses as well. Wal-Mart did not quite study the Mexican shopping habits and since it had already teamed up with Cifra, it knew little about the shopping trends revolving around the Mexic ans. This was an important aspect related with Wal-Mart as it needed to find out more about them to begin with. The Mexicans preferred to buy fresh produce from local stores which included items like meat, tortillas and pan duice. This was an important understanding that must have been worked upon well by Wal-Mart before it decided to land within the Mexican market. Yet somehow there was a missing link present here. Since the Mexicans did not quite have large refrigerators at home, this meant that they bought on a regular basis. It actually asked them to come back again and purchase fresh produce. Also many Mexicans did not have cars which essentially meant that they could not shop much in one go. They would come back and buy small chunks though (Anand, 2009:171). This implied for fewer volumes of purchases on their part which defied the concept of large retail chains which were introduced by Wal-Mart in the first place. Hence the weaknesses were quite of a stringent nature as far a s Wal-Mart was concerned. These needed to be worked upon at to produce sound results. What this fundamentally meant was the fact that Wal-Mart was losing ground within Mexico and since it was a new market, anything to this effect was not at all appreciated by the head quarters. Wal-Mart knew that its strengths and weaknesses

Custmer care Essay Example | Topics and Well Written Essays - 1000 words

Custmer care - Essay Example The businesses who are struggling for improving their customer service are unable to consider and recognize the need and role of their own employees. The traditional form of approach to customer service through customer relationship management and automated workflows are not performing well as they are not considering the power their employees. Customer service can be transformed by the customer service organizations by empowering their employees. The employee empowerment can transform customer service providing benefits to business, customer and employee, the three stakeholders in customer relationship. Empowerment Empowerment is the process of granting greater responsibility to everyone who works for an organization. In literal sense, it denotes granting the power of making decisions. It is the process of authorizing or enabling an individual to behave, thinks, control work and take action and make decisions in autonomous ways. Empowering the members of an organization is a tremend ous motivational tool as it provides them the feeling that they are contributing to the organization by their own initiative and are improving the performance and achieving better results. The empowerment of employees plays a significant role in achieving superior customer service as they are the best in performing their jobs (Mabey, Skinner and Clark, 1998, pp.42-43). Ways of empowerment The empowerment can be fostered among the employees of an organization in the following manner: Creation of non-threatening environment The empowerment and creativity are defused by the traditional organizations using power and micro management. Creativity and empowerment should flourish in the organization by providing freedom to employees in respect of pursuing their interest and they should be supported and encouraged by the management. Resolving problems by employees The managers should not always provide answers to every problem; rather the employees should be guided to think critically for th emselves to resolve the issues. When employees will act on their own, it will result in better solutions because they will be the experts while performing their jobs and the manager might not have all the facts available with him. Allowing for mistakes Individuals and companies can grow and learn by making mistakes. The employees should be supported even after making mistakes. Learning is the most significant part that takes place within an organization. The employees should be encouraged to share information with the team. The individuals are not required to make mistakes to learn rather they can also learn from the mistakes of others. Respecting employee ideas or suggestions The ideas or suggestions of employees should never be ignored as one of these ideas may turn the company into a business of multi-million dollar. If an idea does not seem appropriate, the rationale should be discussed with the employee. This will not make the employee to feel ignored by the management. Develop ing each employee through projects Each employee should be made the team leader on a certain project which will provide them the confidence to grow and to be an excellent contributor within the company. Creating opportunities for advancement and development The excellent contributors are required to be felt valued. The additional work is

Critically evaluate the difficulties of assessing malingering in Essay

Critically evaluate the difficulties of assessing malingering in anxiety disorders - Essay Example In view of the basic assumptions that are made about the honesty of self reporting by the patient, the detection of mild forms of malingering becomes difficult. Forensic and other tests have been developed to detect malingering, especially in the case of those individuals whose competency to stand trial for criminal convictions is being tested. Malingering has been defined by the American Psychiatric Association as the â€Å"intentional production of false or grossly exaggerated physical or psychological symptoms† in the pursuit for â€Å"external incentives† (APA, 1994, p 63). Some of these incentives may be escaping criminal conviction, receiving financial compensation or in order to gain access to drugs or medication. In some cases, individuals may exhibit symptoms of malingering solely for the purpose of receiving sympathy and care through being cast in a patient’s role, and in particular may be a component of psychiatric conditions such as anxiety or personality disorders. (APA, 1994:648). Malingering is generally encountered in the case of those individuals for conditions that may be easily faked such as pain or anxiety and is most prevalent in male dominated environments such as the military or in correctional facilities and veteran hospitals. Malingering poses a challenge in health care because it affects the delivery of health care to patients who may genuinely need it by diverting treatment and medical resources to those who are not really ill and by wasting the time and energy of staff members thereby resulting in burnout among nurses and medical personnel.(Resnick, 1998). Malingering on the pretext of anxiety disorder is particularly prevalent among school children. It shows up in the form of refusal to attend school. Evans (2000) conducted a study on malingering in school refusals due to purported anxiety disorders and found that

Directional style Essay Example | Topics and Well Written Essays - 250 words

Directional style - Essay Example This turned away, for example, neorealism of the 40, where the world was shown as it was, without manipulation. In many films of Alfred Hitchcock we may notice something in common, which makes these movies together, making them look alike, to distinguish from the films of other directors and, thus, allow us to speak about the auteurs style of Hitchcock. Hitchcock Style manifested in the fact that in his motion pictures are often repeated certain plot motifs, method of presentation the audience, the technique of shooting, type of actors and so on. Some films of Hitchcock (especially early ones) are out of the general track - so they can be called unusual, in style, in contrast to the typical, "real" films of Hitchcock. From his first film Hitchcock had already demonstrated the ability to transfer all the details of the plot with the help of purely cinematic techniques. For example, in the film "The Tenant" is a scene in which the hostess points out that her new lodger nervously walks to his room on the second floor and it is suspicious. Hitchcock shoots the landlady, gazing somewhere upstairs. Then he shows us hanging on the ceiling chandelier, swinging from side to side. Then he inserts a frame in which the ceiling is made of glass and through it can be seen the pacing from one side to the tenant. With this ingenious receiving the viewer sees that is a heroine of the

Custmer care Essay Example | Topics and Well Written Essays - 1000 words

Custmer care - Essay Example The businesses who are struggling for improving their customer service are unable to consider and recognize the need and role of their own employees. The traditional form of approach to customer service through customer relationship management and automated workflows are not performing well as they are not considering the power their employees. Customer service can be transformed by the customer service organizations by empowering their employees. The employee empowerment can transform customer service providing benefits to business, customer and employee, the three stakeholders in customer relationship. Empowerment Empowerment is the process of granting greater responsibility to everyone who works for an organization. In literal sense, it denotes granting the power of making decisions. It is the process of authorizing or enabling an individual to behave, thinks, control work and take action and make decisions in autonomous ways. Empowering the members of an organization is a tremend ous motivational tool as it provides them the feeling that they are contributing to the organization by their own initiative and are improving the performance and achieving better results. The empowerment of employees plays a significant role in achieving superior customer service as they are the best in performing their jobs (Mabey, Skinner and Clark, 1998, pp.42-43). Ways of empowerment The empowerment can be fostered among the employees of an organization in the following manner: Creation of non-threatening environment The empowerment and creativity are defused by the traditional organizations using power and micro management. Creativity and empowerment should flourish in the organization by providing freedom to employees in respect of pursuing their interest and they should be supported and encouraged by the management. Resolving problems by employees The managers should not always provide answers to every problem; rather the employees should be guided to think critically for th emselves to resolve the issues. When employees will act on their own, it will result in better solutions because they will be the experts while performing their jobs and the manager might not have all the facts available with him. Allowing for mistakes Individuals and companies can grow and learn by making mistakes. The employees should be supported even after making mistakes. Learning is the most significant part that takes place within an organization. The employees should be encouraged to share information with the team. The individuals are not required to make mistakes to learn rather they can also learn from the mistakes of others. Respecting employee ideas or suggestions The ideas or suggestions of employees should never be ignored as one of these ideas may turn the company into a business of multi-million dollar. If an idea does not seem appropriate, the rationale should be discussed with the employee. This will not make the employee to feel ignored by the management. Develop ing each employee through projects Each employee should be made the team leader on a certain project which will provide them the confidence to grow and to be an excellent contributor within the company. Creating opportunities for advancement and development The excellent contributors are required to be felt valued. The additional work is